Patient Satisfaction Results for 2025
January 14, 2026
Winchester
District Memorial Hospital is proud to share its 2025 patient satisfaction
results. Based on feedback from 3,559
patients we are happy to report that the majority were very satisfied with the
care and services they received.
Patient
satisfaction reflects the entire hospital experience. It includes every interaction and every
service a patient receives, from clinical care and support to administrative
assistance and service from a friendly volunteer.
Here’s how
patients rated their overall satisfaction:
- Day
Surgery: 94%
- Maternity:
94%
- Medical/Surgical:
91%
- Emergency:
85%
“It’s a
team effort, and we are proud of the results,” said Cholly Boland, CEO. “Patient satisfaction is the result of
collaboration across every department, and we’re proud to see that commitment
recognized.”
WDMH
surveys are offered online, through a link sent by email. A percentage of patients who provide an email
and consent during registration receive an invitation to rate their overall experience
and the information they receive on discharge.
Thank you
to everyone who shared their experience, your feedback helps us learn, grow,
and continue to provide exceptional care.
If you
would like to provide comments or suggestions about hospital services, please
contact Cholly Boland, Chief Executive Officer, at cboland@wdmh.on.ca
or 613-774-2420 ext. 6350.